Author: Chaitanya

Role: Senior UX Manager Team: UX Researchers, Product Designers, Product Managers Problem Most product teams had limited understanding about: Without periodic and consistent feedback from users we risked the continuation of building features and products that don’t meet their needs. Additionally, not all product teams had resources to consistently collect user feedback to ensure their product and…

Role: Senior UX Manager Team: Product Designers, Researchers, Engineers, Product Managers Problem Team frustration and time wasted on duplicated efforts. Key team members responsible for critical product delivery, were unable to focus on their core responsibilities which impacted project outcomes. Opportunity How may we establish ways of working to support scalability, transparency and eliminate effort…